Easy Returns and Exchanges

Greetings, trendsetters!

At Chic Footprints, we understand that sometimes your style preferences may change. Not to worry, we’ve got you covered with our hassle-free return and exchange policy. Here’s how it works:

Seamless Process:

Returning or exchanging your chic kicks is a breeze. Simply shoot us an email at [email protected] with your order details and the reason for the return or exchange. Our dedicated customer service team will handle the rest, guiding you through the process and providing you with a return authorization number.

Timeframe for Returns:

You have a generous 30 days from the date of delivery to request a return or exchange. After this period, we may not be able to accommodate your request, so don’t delay!

Condition Matters:

To ensure eligibility for a return or exchange, the item must be unused and in its original condition and packaging. We want you to be satisfied with your purchase, and this helps us maintain our quality standards.

Shipping Simplified:

While we cover the shipping costs for your initial order, you’ll be responsible for the return shipping fees. Please note that shipping costs are non-refundable, but don’t let that discourage you from strutting your stuff!

Refund Procedures:

Once we receive your returned item, our team will inspect it with the utmost care. If everything checks out, we’ll initiate a refund to your original method of payment. Please allow some time for the refund to reflect in your account—it’s on its way!

Our Dedicated Process:

Remember, our return and exchange policy follows a simple process: Reach out to our stellar customer service team via email with your request, and they’ll guide you through the rest. We’re committed to ensuring your satisfaction every step of the way.